REFUND & RETURNS

Order Cancellation: 

If you would like to cancel your order you have 12 hours to do so. Contact us immediately by CALL : 1-888-723-8875 ( Orders are cancelled only by call )  if you would like to cancel. If 12 hours has passed then we are unable to cancel your order as it would have already been shipped. For cancelling the order, a customer has to pay $9.88 as an administration fee for processing the order. 

Your refund for a cancelled order will take 2-5 working days depending on your payment method. Paypal is instant whereas credit card/debit card buyers may have to wait a little longer.


Returns

We Are drop shippers  and we ship products from different suppliers from different geo Locations . For most of our products we offer 14 to 30 day money back guarantee depending on product to product .

But if by using that product something happens we are not responsible for anything.

Its up to you to use it carefully and wisely. 

unfortunately on some Products we can’t offer you a refund or exchange.

EXCEPTIONS ARE MENTIONED IN THE PRODUCT PAGE NOTHING HIDDEN .

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

WE DON'T OFFER ANY REFUNDS

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Trendywatchesnew@gmail.com or call us at 1-888-723-8875

 

Sale items (if applicable)

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Trendywatchesnew@gmail.com and send your item to: Location :# 18 , New Mandi , New Delhi , India , 110011

 

 

Shipping

To return your product, you should mail your product to: Location :# 18 , New Mandi , New Delhi , India , 110011

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your retur

Refunds & Damaged Items:

Free items - Paid shipping only:

We do not offer refunds on free items as the shipping charge has been paid to the courier.

However, if your free item has been damaged in transit, we will replace it free of charge. Please contact us within 7 days of receiving your item if this is the case.

Paid items with free shipping:

Please contact us so we can send you our return address. Once the item is inspected we will refund you within 2-5 working days. You can also opt for store credit if you wish, the choice is yours.

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.